Frequently Asked Questions

horse rider gift

We’re proud to be loved and trusted by thousands of horse owners across the country! Here are answers to some frequently asked questions about SaddleBox.

Shipping

When does SaddleBox ship?

Do you ship to P.O. boxes?

How do you ship your boxes?

How much does shipping cost?

How do I track my SaddleBox shipment?

How do I update my mailing address?

About the Membership

How does SaddleBox work?

Do I need to sign up for SaddleBox every month?

How do I sign up for SaddleBox?

Can I buy SaddleBox as a gift?

Can I include a product in SaddleBox?

I’m a blogger/influencer, can I review a box?

How do I contact you?

Billing and Your Account

How do I update my credit card?

How does billing work?

How do I receive a refund?

I just joined, when will I be billed again?

How do I cancel my account?

Do you accept returns?